|Vacancy Ref: VC0019||Sector: Business Administration|
|Location: Wigan||Postcode Area: WN2|
|Salary/Hour: 3.40||Hours: 37.5|
|Entry Qualifications: GCSE A-C in Maths and English, knowledge of MS Office|
Skills & Qualities:
- Outgoing strong personality with excellent communication skills – both oral and written
- Good listener
- Good telephone manner
- Excellent organisational skills
- Ability to interpret customer orders and enter information
- Willingness to learn and improve in order to advance within the business
- Patience when dealing with worldwide customers where English not first language
Initial appointment will be assisting within the sales office and inputting customer information onto the Sage system. Customer service skills required for handling customer calls, dealing with customer enquiries, providing customer pricing and lead times, etc.
Liaising with other departments – production and despatch.
Inputting orders onto system and providing order confirmations.
Dealing with e-mail enquiries.
Liaising with accounts department re customer accounts and dealing with pro forma and paypal payments.
General offices duties including filing, photocopying, scanning, etc.