COVID–19 - Update for Partner Employers and Apprentices

Alliance Learning Risk Assessment findings Covid-19 June 10th, 2020

Following recent advice from the Department of Education, we have implemented plans to allow staff and some apprentices back to the centre from the 15th June to receive practical training. Several changes have been made to the layout and functionality of the building to ensure compliance with social distancing and other health and safety requirements, which includes sectioning off workspaces and designated entrance and exit routes. Apprentices will return to the centre, in small groups and strictly on an appointment basis. Visitors to the centre are also by appointment only and everyone entering the building will have access to sanitiser gel and gloves and are asked to agree to and observe specific COVID19 centre rules, which are given them upon entering the building. We have contacted relevant staff, employers and apprentices to keep them up to date with our plans.

Alliance Learning recognises the management of Covid 19 is a significant challenge to control and we believe our risk assessment plan has achieved the necessary controls to what we consider a reasonably practicable level to begin a phased re-opening of the site which will remain under constant review on a daily basis. Our priority is to ensure the Health, Safety and wellbeing of all employees, learners and visitors whilst on site.

We recognise it may be necessary to respond quickly to situations that may crop up as we begin to work and will not hesitate to make further improvements when necessary including observations of staff, learners or other persons. We have implemented a comprehensive management system, controls and procedures to commence opening on the 15th June 2020 and will continually review this daily to ensure we are doing everything possible to prevent any transmission of Covid -19. Copies of our risk assessment are available on request.  Please click here to view our staying covid-19 secure statement.

Alliance Learning Training Course update

We are delighted to announce that from Monday 29th June 2020, we will re-start our training course bookings.


Please be assured that for your safety in this COVID-19 period, we have put in place all reasonably practicable steps to keep you safe. Our steps follow the Government Guidelines of:


  • Hand washing
  • Social Distancing
  • Hygiene
  • Cleaning
  • Management of Risk


Our Training Rooms have been re organised to ensure you have a personal desk that is the required distance from the next delegate and is no longer face to face. We have implemented new processes, including; individual refreshments so no sharing of anything, antibacterial gels, extra room cleaning and disinfecting regimes, 2 metre social distancing. Your Trainer will be informing you of these prior to the course. Unfortunately, we will not be able to provide lunch for you during this period as the sites and the awarding bodies have told Training Providers not to, but if you wish to bring your own, please feel free to do so.


If you want to wear your own PPE (Personal Protective Equipment) during the course, for example a face mask, please also feel free to do so, however, they are not mandatory.


The way you enter our sites will have changed as well, in adherence with our new Covid-19 site policies. None of this is particularly onerous for you, however, please do read the information we will send you and your employer. We want you to enjoy your course with us, safe in the knowledge that these procedures are there for your safety and comfort.


Alliance Learning has carried out a thorough Risk Assessment of the safety requirements during the COVID-19 period and put controls in place based on:

HM Government “Guidance for Employers, Employees and the Self-Employed – “Working safely during COVID-19 in offices and contact centres” 14th May 2020

CCNSG (Client Contractor National Safety Group) information received 14th May 2020 and PAM015 Amendment

SPA (Safety Pass Alliance) Guidance issued 1st May 2020

IOSH Managing Safely & Working Safely during the coronavirus pandemic

IEMA Adapting to COVID-19

FIAB COVID-19 training centre guidance 11 June 2020

Alliance Learning COVID-19 Risk Assessment and our new site procedures are, of course available to anyone. Please contact us if you require a copy of these prior to attending your course with us.


If you require Alliance Learning to conduct a course at your premises or a third-party premises, which we are always delighted to do, we will require assurance that the Government Guidelines have been put in place. I’m sure you understand we have a duty of care to ensure our own staff are protected as well as the delegates on the course.


We look forward to welcoming you back to Alliance Learning and receiving training from our fantastic team.

Can employers continue to recruit new apprentices during the outbreak?

Yes, this is our busiest time for school and college leaver applications. Despite COVID-19 we are keen that the “class of 2020” does not miss out on the fantastic Apprenticeship opportunities that will be available. 

Can existing employees wanting to start their Apprenticeship be enrolled?

Enrolments will be discussed on an individual basis.

How will training be delivered?

All day release/ block release for apprentices will continue to take place remotely until further notice.

From Monday 15th June we will be re- opening  our training centre, initially starting out with a small group of engineering apprentices, which we have contacted, so that they can complete their practical training for their apprenticeship.

What will happen to existing training or review visits that are planned?

These will be completed remotely via Microsoft Teams or via telephone.

What technology do you use?

Every apprentice has a OneFile e-portfolio account where apprentices, supervisors and our tutors can see and manage learning and progress. Work will continue to be set via OneFile for all apprentices. We will also use Microsoft Teams (where applicable) to deliver training sessions and one to one sessions remotely. We will also speak to apprentices via telephone.

What about classroom sessions?

All classroom sessions will take place remotely.

Will exams and end-point assessment take place as normal?

All EPA’s will still take place remotely.  There will be no exams taking place until further notice.

What if the apprentice becomes ill or needs to self-isolate?

Apprenticeships are designed to work around interruptions such as illness and holidays. Where a longer break (of a month or more) is needed, a formal “break in learning” is possible. Apprentices who are working at home can continue as normal with their apprenticeship.

How will we review progress?

Regular progress reviews are a crucial part of each apprenticeship and these will take place remotely via Microsoft Teams or over the telephone.

Will apprentices be able to complete their Apprenticeship on time?

Unless apprentices are unwell for a protracted period (more than a month) or if they are unable to obtain work place evidence required for the NVQ/skills criteria or EPA then their apprenticeship should finish has planned.   If there are delays to exam sittings or end-point assessment, then end dates may be delayed in some cases.

Where face-to-face visits do take place, what guidance has Alliance Learning given to its staff to minimise risk?

No face to face visits will take place until further notice.

Who should I contact at Alliance Learning if I have any questions?

We understand that COVID-19 may give rise to a range of questions and our experienced team is on hand to support. In most cases, the first port of call will be your Alliance Learning Account Manager, but we also have a team of specialists:

For questions relating to apprentice welfare, our safeguarding team: /

For questions relating to IT/online access, our digital content team:

You can also reach us on email at