Customer Service Apprentice

Vacancy Ref: VC0592 Sector: Customer Service
Location: Horwich Postcode Area: BL6
Salary/Hour: £161.25 per week Hours: 37.5 per week
Entry Qualifications: GCSE grades 4+ / A-C (or equivalent) in English and Maths.
Skills & Qualities:
We are looking for a loyal trustworthy person with an eye for detail. Being a precision manufacturer, we will expect high standards to detail.
Job Description:
Customer Service Apprentice | Justin Kellett Opticians

We working alongside an independent local Opticians practice based in Horwich, Bolton who are now looking for a Customer Service Apprentice to join their growing team.

Duties here will include:

• Working on reception
• Meeting with customers
• Booking appointments
• Taking incoming calls and making outgoing calls
• Working on our database – inputting customer details, placing order
• Keeping track of orders
• Dealing with customer enquiries
• General administration duties to include filing, photocopying, sorting orders, picking orders
• You will also work in the back office sorting orders ensuring a high customer service at all times

Alongside this you will complete a Level 2 Customer Service Practitioner Apprenticeship at Alliance Learning, gaining the hands-on skills and knowledge to tie in with the work experience you are gaining from the company.

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